1. Data We Collect
We collect information you provide directly (name, email, phone number, payment details), information generated by your use of the platform (content, interactions, transaction history), and technical data (IP address, device type, browser, usage logs). We do not sell your personal data to third parties.
2. How We Use Your Data
We use your data to provide and improve the platform, process payments, send notifications (with your consent), personalise your experience, detect fraud, and comply with legal obligations. We use aggregated, anonymised analytics to understand platform usage trends.
3. Data Sharing
We share data only with: (a) payment providers to process transactions; (b) infrastructure providers (hosting, CDN, email) operating under strict data processing agreements; (c) law enforcement when required by valid legal process; (d) other users to the extent necessary to operate platform features (e.g., your public profile and content are visible to other users).
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time through Settings > Privacy. We may retain certain data longer where required by law or for legitimate business purposes such as fraud prevention.
5. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to processing; data portability; and lodge a complaint with a supervisory authority. To exercise these rights, visit Settings > Privacy or contact privacy@pawania.com.
6. Cookies
We use cookies and similar technologies to operate the platform, remember your preferences, and analyse usage. See our Cookie Policy for full details.
7. Security
We use industry-standard security measures including TLS encryption, JWT RS256 authentication, end-to-end encrypted messaging (Signal Protocol), ClamAV virus scanning, and content moderation systems. No system is 100% secure; please use a strong, unique password and enable two-factor authentication.
8. Children
Pawania is not directed to children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that data promptly. Parents who believe their child has provided data without consent should contact privacy@pawania.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the platform after changes constitutes your acceptance of the updated policy.
10. Contact
For privacy-related enquiries, contact our Data Protection team at privacy@pawania.com.